Privacy Policy

Last updated: April 6, 2026

Pro USA operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Pro USA is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
  • Account information including your username, password, security questions, preferences, and settings.
  • Transaction information including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
  • Communications with us including any information you provide when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including your interaction with the Services, including how and when you navigate or interact with them.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide information.
  • Automatically through the Services, including via cookies and similar technologies.
  • From our service providers who process personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for:

  • Providing, Tailoring, and Improving the Services – Processing orders, managing accounts, remembering preferences, arranging shipping, enabling reviews, and creating a customized shopping experience.
  • Marketing and Advertising – Sending marketing communications and displaying online ads based on your activity.
  • Security and Fraud Prevention – Authenticating accounts, preventing fraud, protecting public safety, and securing our Services.
  • Communicating with You – Providing customer support and maintaining our business relationship.
  • Legal Reasons – Complying with laws, responding to legal requests, and enforcing policies.

How We Disclose Personal Information

We may disclose personal information to third parties:

  • Service providers such as Shopify, IT, payment processing, analytics, cloud storage, fulfillment, and shipping.
  • Marketing partners to provide personalized advertising and marketing.
  • Affiliates or within our corporate group.
  • Business transactions like mergers, bankruptcy, legal compliance, or enforcement of rights.

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information for providing and improving the Services. Shopify may also use personal information for enhanced features and personalized advertising. For more info: Shopify Privacy Policy.

Third Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy or security. Information shared publicly on such platforms may be visible to others.

Children's Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents or guardians can contact us to request deletion of their child’s information.

Security and Retention of Your Information

No security system is perfect; we cannot guarantee perfect security. Personal information is retained as long as necessary to provide Services, comply with laws, resolve disputes, or enforce policies.

Your Rights and Choices

Depending on your location, you may have rights to:

  • Access your personal information.
  • Delete your personal information.
  • Correct inaccuracies.
  • Port your personal information.
  • Opt-out of sale or sharing for targeted advertising.
  • Manage communication preferences and unsubscribe from promotional emails.
  • Withdraw consent or object to processing (UK/EEA only).

More info: Shopify Privacy Portal.

Complaints

For complaints regarding your personal information, contact us using the details below or lodge a complaint with your local data protection authority. For EEA, see a list of authorities here.

International Transfers

Your personal information may be transferred and processed outside your country. Transfers from the EEA or UK will rely on recognized mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices, operational, legal, or regulatory reasons. We will update the "Last updated" date and provide notice as required by law.

Contact

Questions or requests about your personal information can be sent to:

support@prousa.com
Pro USA
1234 Main Street, Los Angeles, CA 90001
United States of America
(123) 456-7890